Protecting your personal information is Kheli Bat's top priority. In this privacy policy, we clearly explain what data is collected, why it is collected, and how it is kept secure.
What Kheli Bat does to keep every piece of your information safe
Every connection on the platform is secured with 256-bit SSL encryption. Your login credentials, payment details, and all other data are transmitted through encrypted channels.
Your name, mobile number, or any personal information is never sold or shared with advertisers or third parties.
Your bKash, Nagad, or bank account details are not stored directly. Payment information is secured through payment gateway tokenization.
Identity document information submitted during the KYC process is stored under strict access controls and can only be viewed by authorized personnel.
You may request the deletion of your account and associated data at any time. We will honor such requests unless we are required to retain the data by law.
What data is collected and why β it's all clearly stated in this policy. Kheli Bat does not engage in any hidden data collection.
Important: This privacy policy describes how your information is managed when you use the Kheli Bat platform. By using the platform, you are considered to have agreed to this policy.
To provide services on the Kheli Bat platform, certain information needs to be collected. Below is a detailed breakdown of what data we collect and how it reaches us.
Information Collected at Registration:
Information collected during KYC verification:
Information automatically collected while using the platform:
What We Do Not Collect: Your mobile banking PIN, full bank account number, or credit/debit card CVV code is never collected or stored.
Kheli Bat uses collected data only for specific, legitimate purposes. See the table below for details:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & Contact Details | Account management and customer support | Contractual |
| Identity Verification Information | KYC completion and age verification | Legal Obligation |
| Payment Information | Deposit & Withdrawal Processing | Contractual |
| Betting History | Account security & fraud prevention | Legitimate Interest |
| Device & IP Information | Security & multiple account detection | Consent |
| Email & Mobile | Notifications & Offers | Consent |
If you'd rather not receive promotional messages, you can opt out at any time by contacting our support team.
Kheli Bat does not retain data longer than necessary. Retention periods for specific data are outlined below:
If you request account deletion, all data except what is required to be retained under legal obligations will be permanently deleted within 30 days.
Kheli Bat uses cookies on its website and app to help improve your experience. The types of cookies we use:
Cookies can be disabled at any time through your browser settings, though doing so may affect the functionality of certain platform features.
As a Kheli Bat member, you have the following rights regarding your personal data:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of your data unless retention is required by law.
You may request a copy of your data in a machine-readable format.
You can object to your data being used for marketing purposes.
In certain circumstances, you may request that the processing of your data be restricted.
To exercise any of these rights support@khelibat.appEmail us and we'll respond within 30 days.
Kheli Bat takes a strict stance on protecting children and minors. Our platform is intended exclusively for users aged 18 and above.
A Note to Parents: Keep minors away from online betting platforms. Contact us if you have any concerns.
Kheli Bat applies industry-leading security measures to protect your data. Our technical and organizational safeguards include:
That said, no system can guarantee absolute security. Please keep your password strong and never share it with anyone.
Kheli Bat may update this Privacy Policy from time to time. Members will be notified of any significant changes via their registered email or mobile number.
If you have any questions, concerns, or requests about our Privacy Policy, don't hesitate to reach out. We're always here to listen.
When a request to delete or correct data is received, we will verify your identity and take action within 30 days.